Electric vehicles are becoming an increasingly common sight on Australian roads. With more drivers choosing EVs for lower running costs, reduced emissions and modern technology, the way we think about roadside assistance is changing too.
While electric vehicles generally have fewer moving parts than petrol or diesel cars, they can still leave you stranded. A flat tyre, electrical issue or simply running out of charge can quickly turn a normal journey into a stressful situation.
That’s where Road Angels on-demand EV roadside assistance can help.
Instead of paying for a traditional annual roadside assistance membership you may never use, Road Angels provides a simple alternative: get help when you need it and pay for the service you actually use.
What Is On-Demand EV Roadside Assistance?
On-demand roadside assistance works differently from a traditional roadside membership.
Rather than signing up and paying an annual subscription, you can request assistance when something actually goes wrong. Road Angels connects motorists with roadside assistance when and where it’s needed, making it particularly convenient for EV owners who don’t want another ongoing subscription.
It’s roadside assistance designed around a simple idea:
No annual membership. No paying year after year just in case. Get help when you need it.
What Can Go Wrong With an Electric Vehicle?
EVs eliminate many of the mechanical components found in traditional combustion-engine vehicles, but that doesn’t make them immune to roadside problems.
Some of the most common situations EV drivers can encounter include:
Flat 12V Battery
Even though an EV has a large high-voltage traction battery, it also typically has a separate low-voltage battery that powers important vehicle systems.
If this battery becomes discharged, you may be unable to start or access the vehicle normally. Roadside assistance will be able to tow you to your nearest dealership to get you up and running again.
Running Out of Charge
Modern EVs provide plenty of warning when the battery is getting low, but it can still happen.
Unexpected detours, charging stations being unavailable, higher-than-expected energy consumption or simply misjudging the remaining range, can leave an EV without enough power to reach its destination.
Road Angels can help arrange appropriate assistance, including towing where required.
Flat Tyres
Electric cars get flat tyres just like any other vehicle.
In fact, most EVs don’t include a traditional spare wheel, which can make a puncture particularly inconvenient and towing may be required.
Vehicle or Electrical Faults
EVs are sophisticated vehicles containing complex electronics, computers and safety systems. If a fault prevents the vehicle from being driven safely, roadside assistance can provide towing to a dealership.
EV Assistance Without Another Annual Subscription
One of the biggest benefits of Road Angels is simplicity.
Many drivers pay for traditional roadside assistance every year regardless of whether they actually use it. Over several years, those membership fees can add up.
With Road Angels on-demand roadside assistance, you don’t need to maintain an annual roadside assistance subscription just to have access to help.
For EV owners who rarely experience breakdowns, a pay-as-you-need-it approach can be an attractive alternative to traditional membership-based roadside assistance.
Whether your EV has a flat battery, flat tyre, has run out of charge or requires towing, you can quickly organise help and focus on getting your journey back on track.
Ideal for New and Used Electric Vehicles
On-demand EV roadside assistance can be useful whether you’ve just purchased your first electric vehicle or have been driving one for years.
It can also provide an alternative for owners whose manufacturer-provided roadside assistance has expired.
Once that coverage ends, drivers are often faced with deciding whether to purchase an ongoing roadside membership.
Road Angels gives EV owners a better option, to use roadside assistance when you actually need it.
Perfect for Occasional Drivers
Perhaps your EV is a second car, a weekend vehicle or spends extended periods parked at home. Paying an annual roadside membership for a vehicle that’s rarely driven may not always feel worthwhile.
With on-demand assistance, you can simply request help if a problem occurs.
What If Your EV Needs to Be Towed?
Some electric vehicle problems can’t be fixed at the roadside.
If that’s the case, your vehicle may need to be transported to a service centre, tyre shop, charging location or dealership.
EVs can have specific towing and transportation requirements depending on the manufacturer and drivetrain. This is why it’s important to use appropriate roadside assistance and towing methods rather than attempting to move the vehicle incorrectly.
Get help now with Road Angels >